Question
Bradley's Copiers sells and repairs photocopy machines. The manager needs weekly forecasts of service calls so that he can schedule service personnel. Use the actual
Bradley's Copiers sells and repairs photocopy machines. The manager needs weekly forecasts of service calls so that he can schedule service personnel. Use the actual demand in the first period for the forecast for the first week so error measurement begins in the second week. The manager uses exponential smoothing with alpha
= 0.4
0.4. Forecast the number of calls for week6, which is next week.
Week
Actual Service Calls
Week 1
24
Week 2
34
Week 3
36
Week 4
23
Week 5
30
The forecast for week 6 is service calls. (Enter your response rounded to two decimalplaces.)
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