Brainstorm ideas with the Health and Safety Representatives (HSRs). Facilitate them in idea generation for possible solutions. Evaluate formulated solutions for advantages and limitations using critical thinking techniques (Six Thinking Hats). Apply decision-making processes to select the most viable solution After the ideation session, you are required to document the following using 'Template 2': Ideas or solutions discussed to resolve the complex workplace issue. Advantages and limitations of formulated solutions or ideas. Most viable solution and basis for selection. What decision-making processes were used to select the most viable solution? How did you ensured that you articulate ideas and requirements clearly and persuasively using techniques appropriate to the audience and environment? What questioning and listening skills did you applied