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Brian has been with his hotel group now forZ years and he came out of the accounting and nance department in his old hotel. He

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Brian has been with his hotel group now forZ years and he came out of the accounting and nance department in his old hotel. He has a. great understanding of the numbers in the lodging industry, but has not been involved with the human resource aspects of the j ob. The turnover of hourly employees at Beachside Hotel is 120% and that means that Brian is constantly running the hotel Shorthanded and with new employees. The Beachside Hotel has been doing the hiring through a human resource practitioner in the hotel that 1was put in the position because she really could not handle serving guests at the front desk very well. Mary 1ultras promoted to human resources a year ago after she had one too many altercations with the guests at the front desk. The oWner of the hotel wanted to make sure that she would not make any of the other guests angry, so be promoted her to a human resources practitioner. Since that time, she has been busy trying to keep up with hiring and she has had no time for training employees

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