Brief Exercise 25.4 ( Static) Balanced Scorecard LO25-5. Ricoh Company Ltd ., is a leading supplier of office automation equipment and electronics has implemented a balanced scorecard. Match each of the performance indicators from their scorecard that follows to the four balanced scorecard perspectives ( Financial, Customer, Internal Processes and Learning and Growth). a. Number of Customer Relationships Managed. b. Hours of Employee Training. c.Customer Service Quality Ratings d. Revenue Growth. e. Customer's total cost of Ownership. f. Asset Utilization. g. Employees Competitor Knowledge Increased. h. Pounds of Recycled Waste Products