brief report answering the following questions.

 

1. Define the service package of Menlo college. What is its strongest element? What is its weakest one?
2. Some people tend to use the terms effectiveness and efficiency interchangeably, though we have seen they are different concepts. But is there any relationship at all between them? Can a firm be effective but inefficient? Very efficient but essentially ineffective? Both? Neither?
3. What is the name of the process in which one company studies the processes of another firm to identify best practices?
4. Consider the following table of financial data from the past year for Midwest Outdoor Equipment Corporation and compute: a) the profit margin; b) the asset turnover ratio; c) the return on assets ratio.

Annual Sales	24,324,000
Net Income	2,975,000
Cost of Goods Sold	12,600,000
Total Assets	10,550,000
Inventory	2,875,000
Receivables	3,445,000