Briefly describe the different ways in which emotions can improve or hinder judgments, decision-making, and performance. When and why are they helpful and when and why are they harmful?

Much research suggests that people's attitudes are not predictive of their behaviors. However, in some cases, people's attitudes ARE highly predictive of their behaviors. Identify at least three factors that increase attitude-behavior consistency.

Briefly discuss gender differences in helping behavior. Are men and women different in terms of their overall levels of empathy, the degree to which they render help to others, or the kinds of situations in which they help?