Briefly share a complex problem that you had to deal with in workplaces and how to approach the problem and which of the below characteristics of complex problems this situation can be identified with.

Reference: Head and Alfort (2015: 714) identify 10 primary characteristics of complex (wicket) problems namely:

There is no definitive formulation of a complex problem.

• Complex/wicked problems have no "stopping rule" (i.e., no definitive solution).
• Solutions to wicked problems are not true or false, but good or bad.
• There is no immediate and no ultimate test of a solution to a wicked problem.
• Every (attempted) solution to a complex/wicked problem is a "one-shot operation"; the results cannot be readily undone, and there is no opportunity to learn by trial and error.
• Complex/wicked problems do not have an enumerable (or an exhaustively describable) set of potential solutions, nor is there a well-described set of permissible operations that may be incorporated into the plan.
• Every complex/wicked problem is essentially unique.
• Every complex/wicked problem can be considered to be a symptom of another problem.
• The existence of a discrepancy representing a complex/wicked problem can be explained in numerous ways.
• The planner has no "right to be wrong" (i.e., there is no public tolerance of experiments that fail).