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Briefly summarize what you have learned, any difficulties you had, how they were overcome, and your overall thoughts on the course. Topics: Memos The Writing

Briefly summarize what you have learned, any difficulties you had, how they were overcome, and your overall thoughts on the course.

Topics:

Memos

The Writing Process at Work

Complaint letters

Types of Business Letters

Credibility of emails

Researching, evaluating sources, and preparing documentation in the workplace

Writing instructions & procedures

Proposals

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