Broad stakeholder objectives form the backdrop to operations decision-making, and top management's objectives provide a strategic framework. Outline five operations performance objectives. [25 Marks] Question

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Broad stakeholder objectives form the backdrop to operations decision-making, and top management's objectives provide a strategic framework. Outline five operations performance objectives. [25 Marks]

Question 2 The process of strategy formulation is concerned with 'how' operations strategies are put together. Outline the operations strategy formulation process.

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Question 1 Operations Performance Objectives 1 Quality Ensuring highquality products and services is essential for customer satisfaction Operations must implement quality control measures and continuo... View full answer

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