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Bruce, whose primary job is supervising a small production group, is not getting cooperation from all members on the cross - functional team he leads.

Bruce, whose primary job is supervising a small production group, is not getting cooperation from all members on the cross-functional team he leads. In particular, Selas, a senior marketing manager, seems to resist his direction and tries to influence team members to go in another direction. The source of conflict in this case may be
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workplace incivility.
status differences.
ambiguous jurisdictions.
inconsistent goals.

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