BSBXCM301 Engage in workplace communication Learner Workbook Activity 1B Estimated Time 20 Minutes Objective To provide you with an opportunity to identify information needs and communication requirements of intended recipients of workplace communication. This activity does not require observation. 1. List three ways to identify information needs. 2. List three ways to identify communication requirements. Activity 1C Estimated Time 20 Minutes Objective To provide you with the opportunity to establish methods of communication available to convey message or information based on work context. This activity does not require observation. Make a list of four different methods of communication that are available within your workplace, or ones that you are familiar with. Activity 1D Estimated Time 30 Minutes Objective To provide you with an opportunity to select appropriate method(s) of communication to convey messages or information. This activity does not require observation. For each of the following scenarios, choose an appropriate method of communication and explain why this is appropriate: 1. A group meeting if the team cannot be in the same place 2. Booking a holiday with your manager 3. Discussing a personal issue with a supervisor 4. Arranging a night out with a colleague 5. You need to speak