{ "key_pair_value_system": true, "answer_rating_count": "", "question_feedback_html": { "html_star": "", "html_star_feedback": "" }, "answer_average_rating_value": "", "answer_date_js": "2024-06-12T15:03:35-04:00", "answer_date": "2024-06-12 15:03:35", "is_docs_available": "", "is_excel_available": "", "is_pdf_available": "", "count_file_available": 0, "main_page": "student_question_view", "question_id": "2819373", "url": "\/study-help\/questions\/btx3110-assessment-task-2-instructions-holy-guacamole-costa-rican-sauce-2819373", "question_creation_date_js": "2024-06-12T15:03:35-04:00", "question_creation_date": "Jun 12, 2024 03:03 PM", "meta_title": "[Solved] BTX3110 Assessment Task 2 Instructions Ho | SolutionInn", "meta_description": "Answer of - BTX3110 Assessment Task 2 Instructions Holy Guacamole: Costa Rican Sauce and Exploding Beer Task: You have been given | SolutionInn", "meta_keywords": "btx3110,assessment,task,2,instructions,holy,guacamole,costa,rican,sauce,exploding,beer", "question_title_h1": "BTX3110 Assessment Task 2 Instructions Holy Guacamole: Costa Rican Sauce and Exploding Beer Task: You have been given information, which includes selected email correspondence between", "question_title": "BTX3110 Assessment Task 2 Instructions Holy Guacamole: Costa Rican Sauce and Exploding", "question_title_for_js_snippet": "BTX3110 Assessment Task 2 Instructions Holy Guacamole Costa Rican Sauce and Exploding Beer Task You have been given information, which includes selected email correspondence between a buyer and seller, details of an order, contract terms and bill of lading In the scenario that unfolds in these documents, you are Max, one of the owners of Holy Guacamole This note should identify the legal issues that are raised by the facts and provide advice on what Holy Guacamole's rights and obligations are and provides advice on what Holy Guacamole should do next with respect to approaching the seller This should include advice on the most appropriate remedies Holy Guacamole should consider claiming In addition to considering Holy Guacamole's rights and obligations and possible remedies, your note should also consider what arguments the seller may raise Further instructions appear at the conclusion of this document ATTACHMENT SALES ORDER FORM COP CS002B NML Please save and email your order to Wholesale Nima nml gmail com CUSTOMER DETAILS Order Date 23 August 202 Order No 888 Account No (if known) 123 Customer Name Holey Guacemole REF Customer Address 55 Burke Street Suburb Caulfield East State VIC Postcode 3083 Contact Name Max Contact Phone No 0435 465478 Contact Email Max Holyguac com au Contact Fax No DELIVERY DETAILS Please note Any time given by Comcater for delivery of goods is an estimate only Company Name As above Delivery Address 555 High Street Suburb Fitzroy North State Postcode Contact Name Max Contact Phone No Shipping Please note Freight cost may apply Ship via Air Freight Road X Sea Frieght Required ASAP Other (Please specify) SPECIAL INSTRUCTIONS As per email, please ship as soon as possible Please organise carriage on our behalf as per usual ITEMS REQUIRED Part or Item ID Serial Number Description of Item Qty Unit Price Total Amount $US (ex GST) Montejo (24 x 330mI) 100 70 Sante Fe (24 x 330ml) 100 1000 Carta Blancha (24 x 330ml) 100 10 1000 Leon (24 x 330ml) 100 8 800 Valntina Salsa Picante (100 ml 24) 100 5 600 Valentina Salsa Picante Classica (100ml x 24) 100 5 5 550 Hoi Chol Banquete Salsa (100ml x 24) 100 9 900 Signed Approved by Sub total (ex VAT) $ 5500 16 VAT $ 880 Placement of an order by you signifies acceptance by you of our terms of trade which are on page 2 of this document Non stock items ordered cannot be cancelled or returned Total (inc VAT) $ 6380 NML SA de SV 005 974 185These terms and conditions (terms of sale) apply to all transactions between the supplier NML, Campos Eliseos No 204 Polaneo Chapultepec, Mexico City, Mexico and the Customer (You) nothwithstanding any statement to the contrary which may be contained in the order They may be varied by us at any time by notice in writing to you In these terms of trade 'Goods' refers to the goods supplied to you by us 1 Special Conditions l L NML will deliver the Goods as ordered by you under FOB Incoternl 2020 (Port of Manzanillo) 1 2 NML will provide Goods of satisfactory quality and that comply with the specications and lescr'iptions of the Goods provided in writing, ifany 1 Payment Terms 1 i You shall pay for the Goods in $US 1 2 You shall pay 50 of the total order price by direct transfer on conrmation of order and the remaining 50 of the total price shall be payable within 10 days of the receipt of the Bill of Lading General Terms and Conditions i Quantity of Goods The quantity ofthe Goods recorded by NML on dispatch shall be decisive Delivery of a shortage i surplus not exceeding 8 of the quantity of the Goods ordered shall at NML option, be considered due execution of its obligations and You shall not be entitled to reject the Goods 2 Price of Goods 2 t Prices are agreed in writing and unless otherwise agreed exclusive of sales taxes, cost of carriage, customs and excise or other duties payable 2 2 Price lists are valid for the reference period solely without prejudice to the right of NML to adjust prices or delist Goods during the reference period at its discretion 2 3 in the event of Your cancellation of an order, NML has the right to claim compensation damages 3 Acceptance, impaction and claims 3 l Without prejudice to its right to inspect the Goods you must take delivery of the Goods immediately upon presentation 3 2 Upon arrival of the Goods and before arty use or resale of the Goods, you are responsible for verifying the condition, quality and quantity of the Goods as weil as their conformity with the specifications, if any 33 You must check the Goods before using or reselling them and, in the event of any defect, take conservatory measures in the interests of the parties 34 Any claims must be notied to NML in writing within three 3 working days Defects that could not have been discovered even after diligent inspection must be notied to NML within three (3 working days after discovery thereof Any such claims must be addressed to NML by entail (with read receipt), or registered letter with return receipt) or by courier 3 5 No claims will be accepted by NML after expiration of the shelf life of the Goods 3 6 Any defects shall be ascertained jointly by representatives of NML and You within a reasonable term after notication of the defect by You In the meantime, You shall take any provisional measures in the parties' interest Reservation of title To the extent legally possible under applicable law, all Goods delivered under a Sales Contract will remain the property of NML until such time as You have paid in ill the agreed purchase price for the Goods Applicable law This Sales Contract shall be governed by, and construed in accordance with Mexican law, which includes the United Nations Convention on Contracts for the lntemational Sale of Goods of 1980 Dispute settlement Any dispute arising out of or in connection with this Sales Contract which cannot be settied on an amicable basis within fteen 15) calendar days as from the date on which one of the parties notied the other party of the existence of a dispute by means of a recorded delivery letter with return receipt, may be submitted to, and nally settled by, arbitration in accordance with the UNCITRAL Model Arbitration Law, which are incorporated into the Sales Contract by way of reference Any nal arbitration ruling pronounced in accordance with the above montioned Rules will be denitive and binding, without possibility of appeal The seat of the arbitration proceedings shall be in Mexico The proceedings will be conducted in English RE NEW ORDER 25 agosto 22, 0703 De Ines Nima NML gmail com Para Max holyguacamole com au Hola Max It is crazy here in Mexico City at the moment The flooding is still causing major disruption to our supplies We are slowly getting back to normal hopefully in time for our independence celebrations on September 16 Re shipment We are shooting for a shipment date of 9 September This way you should have your goods by the end of the month Due to supply issues, we may have to substitute alternative brands for some of the goods I will update you before shipment Saludos Nima RE NEW ORDER 26 August 2022, 1503 Max holyguacamole com au To Nima NML gmail com Thanks Nima Really appreciate it All sounds good Max Order Delay B septiembre 22, 1406 De Ines Nima NML gmail com Para Max holyguacamole com au Hey Max Look, we are not going to make the date of the 9th The Independence Day celebrations this year are huge because they were cancelled the last few years Supply has been a real problem I promise we can ship by the 20th It looks like I will also have to give you a different brand of sauces It is still a very good sauce Mexicans love it Attach updated shipping list So sorry Really, it is beyond my control Saludos NimaNML Wholesale PACKING SLIP Campos Eliseos No 204 Polanco DATE 08 09 22 Chapultepec, Mexico City, Mexico, 11560 CUSTOMER ID 123 52 55 5083 1234 BILL TO SHIP TO Holy Guacemole Holy Guacemole 55 Burke Street 555 High Street Caulfield East Fitzroy North 0435 465 478 0435 456 478 ORDER DATE ORDER PURCHASE ORDER CUSTOMER CONTACT 24 08 22 888 888 Holey Guacemole ITEM DESCRIPTION ORDER QTY SHIP QTY 10000891 Lizano Salso (Vibrant salsa) 150ml x 24 50 45645645 Lizano Chilero (Vibrant chille) 100ml x 24 50 Banquete Salsa Picante (Premium salsa spicy) 100ml x 24 50 Montejo (24 x 330ml) 100 100 Sante Fe (24 x 330ml) 100 100 Carta Blancha (24 x 330ml) 100 100 Leon (24 x 330ml) 100 100 TOTAL 400 550 COMMENTS Backordered items will ship as they become available If you have any questions or concerns, please contact Nima, Nima Luis NML gmail com Thank You For Your Business RE Order Delay 9 September 2022, 150 Max holyguacamole com au To Nima NML gmail com Hi Nima Ok We understand We are getting really low But if you ship by the 20th, we should just make it CheersShipping Notice 12 septiembre 22, 1406 De Ines Nima NML gmail com Para Max holyguacamole com au Hey Max Clean BOL attached Original is on its way to you Saludos Nima ATTACHMENT Code Name COMBICONBILL B L No Shipper NML, Campos Eliseos Reference No W03147 No 204 Polanco Negotiable Chapultepec, Mexico City, Mexico, COMBINED TRANSPORT BILL OF LADING Revised 1995 Consigned to order of Holy Guacemole R L GLOBAL 55 Bourke Street Caulfield East, Australia Notity party address Shipping AS ABOVE CTC Max Chen TEL 0435 465478 Place of receipt MANZANILLO Ocean Vessel Port of loading FSS LION MANZANILLO Part of dischariELBOURNE Place of delivery MELBOURNE Freight payable at MANZANILLO Number of original Bills of Lading Marks and Nos Quantity and description of goods Gross weight kg Measurement, m N M 1 x 20' CONTAINER STC 5215KG 19 0M3 BOTTLED FOOD AND BEVERAGES CONT NO ASDU1234567 SEAL NO 982314 ECN NO IS84758394837 Particulars above declared by Shipper Freight and charges RECEIVED the goods in apparent good order and condition and, as far a ascertained by reasonable means of checking, as specdied above unless uncertain contained andor in his own name to procure performance of the combined transport and the delivery of the goods, Including al services related thereso, from the and accepts responsality for such inFrance and t me of dubvery One of the Bilis of Lading must be surrendered duly en endorsed in exchange IN WITNESS whereof TWO (2) original Bills of Lading have been signed, If not otherwise stated above, one of which being accomplished the other(s) to be void AS ABOVE Shipper's declared value of Place MANZANILLO 12 September 2022 subject to payment of above extra charge Signed for as Carrier Note The Merchant's attention is called to the fact that according to Clauses 10 to 12 us and dep in most cases by R L Global Shipping Aspect of loss of or dar age of er damage to the goods a As agent(s) only to the CarrierProblem with Shipment 4 October 2022, 0800 Max holyguacamole com au To Nima NML gmail com Hi Nima Just a quick note to let you know that there's a few issues with the beer in the shipment There is no Leon beer, and double the quantity of Montejo ordered Thankfully Montejo is our biggest seller The bigger problem is that most of the bottles of Sante Fe and Carta Blancha have exploded Perhaps this is due to transportation temperature Or a fault in manufacturing Regardless, obviously we are a bit stuck Please advise Max URGENT Problem with Shipment 17 October 2022 0800 Max holyguacamole com au To Nima NML gmail com Hi Nima We have just realized that we can't use the sauces you sent to us They are from Costa Rica Our customers are super discerning We have been able to find a buyer, but they are only willing to pay 1 3 of the price that we paid I was also hoping you might have some news on the problems with the beer I reported on 4 October Open to your suggestions on where to go from here Max Your task You have not received a reply from Nima However, you were able to gather some information a You have received a note from the manufacturer, of the exploded beer, which confirms that there was nothing wrong with the batch of Sante Fe and Carta Blanche beers sent a You have also received a pre shipment report prepared by an independent inspector which indicates that the Sante Fe and Carta Blanche beers showed signs of having been stored at too low a temperature and the cartons evidenced freezer damage A few bottles had already lost their tops Unfortunately, the report was misdelivered It should have been received at the same time as the Bill of Lading After meeting with Jules and discussing your issues with some business mentors, you decide that another conciliatory, but a little more formal approach might be needed Before doing so, your mentors suggest that you fully investigate your position You made enquiries with your lawyers, but they started talking about court action and the fees they quoted mean that you would prefer to avoid lawyers at this stage BTX3110 Assessment Task 2 Materials and Documents Holy Guacamole Costa Rican Sauce and Exploding Beer About a year ago, you entered into a new business venture with your friend, Julio Julio is an excellent chef specialising in Mexican food, drawing inspiration from family recipes Julio had been running a successful taco van at truck park venues, festivals and weekend markets Julio had built up a good reputation when an investor offered to part finance an expansion of the business to move to a permanent 'truck park' style venue, where three bar restaurants would operate with a common banquet hall and beer garden Julio approached you as a prospective partner because you have carved out an early successful career in hospitality management, working for a well known Melbourne group of restaurants Julio asked you to come on board as a partner to manage the business to allow Julio to concentrate on developing the menu and to cook and serve food You agreed and invested your savings to match Julio' investment Your business is going well Before opening at the new venue, you changed the name to Holy Guacamole and emphasised the food and experience as 'authentically Mexican ' You serve and sell a range of Mexican beverages and hot sauces not widely available in Australia, that you source from a supplier in Mexico You have developed good working relations with your supplier of beverages and sauces in Mexico, Nima, who runs her own wholesale and export business, NML Sa Sv You make an order usually every 2 months, with the knowledge that shipping usually takes between 2 3 weeks Unfortunately, your order from June was both late and short on items As Nima explained, this was the result of supply shortages in Mexico caused by a combination of weather and covid related factors Nima amended the invoice and you paid for what you received with no issues The short delivery did mean that you would run low on stock and have to make another order and enter into another sales contract at the end of August August 24th to be precise Which is where the trouble began NEW ORDER 24 August 2022 0800 Max holyguacamole com au To Nima NML gmail com Hi Nima Please find attached a new order A bit earlier than usual, but we are running dangerously low on stock Having a very good run at the restaurant Our 'authentically Mexican' strategy is going so well with customers, so we can't complain If you could ship this asap, I'd really appreciate it I'm getting a bit nervous about our stock levels and we don't want to let our customers down Not with the competition on our doorsteps Let me know if there are any issues Hope all is well with you and your family Cheers Max", "question_description": "\"image\"image\"image\"image\"image\"image\"image

BTX3110 Assessment Task 2 Instructions Holy Guacamole: Costa Rican Sauce and Exploding Beer<\/p>

<\/p>

Task: <\/strong>You have been given information, which includes selected email correspondence between a buyer and seller, details of an order, contract terms and bill of lading. In the scenario that unfolds in these documents, you are Max, one of the owners of Holy Guacamole.<\/p>

This note should:<\/p>

- identify the legal issues that are raised by the facts and provide advice on what Holy Guacamole's rights and obligations are; and<\/p>

- provides advice on what Holy Guacamole should do next with respect to approaching the seller. This should include advice on the most appropriate remedies Holy Guacamole should consider claiming.<\/p>

<\/p>

In addition to considering Holy Guacamole's rights and obligations and possible remedies, your note should also consider what arguments the seller may raise. Further instructions appear at the conclusion of this document.<\/p>

<\/p>

\"image\"image\"image\"image\"image\"image\"image<\/div><\/div><\/div><\/figure> ATTACHMENT: SALES ORDER FORM COP-CS002B NML Please save and email your order to . Wholesale Nima@nml.gmail.com CUSTOMER DETAILS Order Date: 23 August 202 Order No: 888 Account No (if known): 123 Customer Name: Holey Guacemole REF Customer Address: 55 Burke Street Suburb Caulfield East State: VIC Postcode: 3083 Contact Name: Max Contact Phone No: 0435 465478 Contact Email: Max@Holyguac . com. au Contact Fax No: DELIVERY DETAILS Please note: Any time given by Comcater for delivery of goods is an estimate only Company Name: As above Delivery Address: 555 High Street Suburb Fitzroy North State Postcode: Contact Name: Max Contact Phone No Shipping Please note: Freight cost may apply. Ship via: Air Freight Road X Sea Frieght Required: ASAP Other (Please specify) SPECIAL INSTRUCTIONS As per email, please ship as soon as possible. Please organise carriage on our behalf as per usual. ITEMS REQUIRED Part or Item ID Serial Number Description of Item Qty Unit Price Total Amount $US (ex GST) Montejo (24 x 330mI) 100 70 Sante Fe (24 x 330ml) 100 1000 Carta Blancha (24 x 330ml) 100 10 1000 Leon (24 x 330ml) 100 8 800 Valntina Salsa Picante (100 ml * 24) 100 5 600 Valentina Salsa Picante Classica (100ml x 24) 100 5.5 550 Hoi Chol Banquete Salsa (100ml x 24) 100 9 900 Signed \/ Approved by: Sub-total (ex. VAT) $ 5500 16% VAT $ 880 . Placement of an order by you signifies acceptance by you of our terms of trade which are on page 2 of this document. Non-stock items ordered cannot be cancelled or returned. Total (inc. VAT) $ 6380 NML SA de SV 005 974 185These terms and conditions (terms of sale) apply to all transactions between the supplier NML, Campos Eliseos No. 204 Polaneo Chapultepec, Mexico City, Mexico. and the Customer (You) nothwithstanding any statement to the contrary which may be contained in the order. They may be varied by us at any time by notice in writing to you. In these terms of trade 'Goods' refers to the goods supplied to you by us 1. Special Conditions l.L NML will deliver the Goods as ordered by you under FOB Incoternl 2020 (Port of Manzanillo) 1.2. NML will provide Goods of satisfactory quality and that comply with the specications and :lescr'iptions of the Goods provided in writing, ifany. 1. Payment Terms 1. i. You shall pay for the Goods in $US. 1.2. You shall pay 50% of the total order price by direct transfer on conrmation of order and the remaining 50% of the total price shall be payable within 10 days of the receipt of the Bill of Lading General Terms and Conditions i. Quantity of Goods The quantity ofthe Goods recorded by NML on dispatch shall be decisive. Delivery of a shortage i surplus not exceeding 8% of the quantity of the Goods ordered shall. at NML option, be considered due execution of its obligations and You shall not be entitled to reject the Goods. 2. Price of Goods 2. t. Prices are agreed in writing and unless otherwise agreed exclusive of sales taxes, cost of carriage, customs and excise or other duties payable. 2.2. Price lists are valid for the reference period solely. without prejudice to the right of NML to adjust prices or delist Goods during the reference period at its discretion. 2.3. in the event of Your cancellation of an order, NML has the right to claim compensation damages. 3. Acceptance, impaction and claims 3. l. Without prejudice to its right to inspect the Goods. you must take delivery of the Goods immediately upon presentation. 3.2. Upon arrival of the Goods and before arty use or resale of the Goods, you are responsible for verifying the condition, quality and quantity of the Goods as weil as their conformity with the specifications, if any. 33. You must check the Goods before using or reselling them and, in the event of any defect, take conservatory measures in the interests of the parties. 34. Any claims must be notied to NML in writing within three [3} working days. Defects that could not have been discovered even after diligent inspection must be notied to NML. within three (3} working days after discovery thereof. Any such claims must be addressed to NML by entail (with read receipt), or registered letter {with return receipt) or by courier. 3.5. No claims will be accepted by NML after expiration of the shelf life of the Goods. 3.6. Any defects shall be ascertained jointly by representatives of NML and You within a reasonable term after notication of the defect by You. In the meantime, You shall take any provisional measures in the parties' interest. Reservation of title To the extent legally possible under applicable law, all Goods delivered under a Sales Contract will remain the property of NML until such time as You have paid in ill the agreed purchase price for the Goods. Applicable law This Sales Contract shall be governed by, and construed in accordance with Mexican law, which includes the United Nations Convention on Contracts for the lntemational Sale of Goods of 1980. Dispute settlement Any dispute arising out of or in connection with this Sales Contract which cannot be settied on an amicable basis within fteen { 15) calendar days as from the date on which one of the parties notied the other party of the existence of a dispute by means of a recorded delivery letter with return receipt, may be submitted to, and nally settled by, arbitration in accordance with the UNCITRAL Model Arbitration Law, which are incorporated into the Sales Contract by way of reference. Any nal arbitration ruling pronounced in accordance with the above- montioned Rules will be denitive and binding, without possibility of appeal. The seat of the arbitration proceedings shall be in Mexico. The proceedings will be conducted in English. RE: NEW ORDER 25 agosto 22, 0703 De Ines Nima@NML.gmail.com Para Max@holyguacamole.com.au Hola Max! It is crazy here in Mexico City at the moment. The flooding is still causing major disruption to our supplies. We are slowly getting back to normal - hopefully in time for our independence celebrations on September 16. Re shipment: We are shooting for a shipment date of 9 September. This way you should have your goods by the end of the month. Due to supply issues, we may have to substitute alternative brands for some of the goods. I will update you before shipment. Saludos Nima RE: NEW ORDER 26 August 2022, 1503 Max@holyguacamole.com.au To: Nima@NML.gmail.com Thanks Nima. Really appreciate it. All sounds good. Max. Order Delay B septiembre 22, 1406 De Ines Nima@NML.gmail.com Para Max@holyguacamole.com.au Hey Max Look, we are not going to make the date of the 9th. The Independence Day celebrations this year are huge -because they were cancelled the last few years. Supply has been a real problem. I promise we can ship by the 20th. It looks like I will also have to give you a different brand of sauces. It is still a very good sauce. Mexicans love it! Attach updated shipping list. So sorry. Really, it is beyond my control. Saludos NimaNML Wholesale PACKING SLIP Campos Eliseos No. 204 Polanco DATE 08.09.22 Chapultepec, Mexico City, Mexico, 11560 CUSTOMER ID 123 +52 55 5083 1234 BILL TO: SHIP TO: Holy Guacemole Holy Guacemole 55 Burke Street 555 High Street Caulfield East Fitzroy North 0435 465 478 0435 456 478 ORDER DATE ORDER # PURCHASE ORDER # CUSTOMER CONTACT 24.08.22 888 888 Holey Guacemole ITEM # DESCRIPTION ORDER QTY SHIP QTY 10000891 Lizano Salso (Vibrant salsa) 150ml x 24 50 [45645645] Lizano Chilero (Vibrant chille) 100ml x 24 50 Banquete Salsa Picante (Premium salsa spicy) 100ml x 24 50 Montejo (24 x 330ml) 100 100 Sante Fe (24 x 330ml) 100 100 Carta Blancha (24 x 330ml) 100 100 Leon (24 x 330ml) 100 100 TOTAL: 400 550 COMMENTS Backordered items will ship as they become available If you have any questions or concerns, please contact [Nima, Nima_Luis@NML.gmail.com] Thank You For Your Business! RE: Order Delay 9 September 2022, 150 Max@holyguacamole.com.au To: Nima@NML.gmail.com Hi Nima Ok. We understand. We are getting really low. But if you ship by the 20th, we should just make it. CheersShipping Notice 12 septiembre 22, 1406 De Ines Nima@NML.gmail.com Para Max@holyguacamole.com.au Hey Max Clean BOL attached. Original is on its way to you. Saludos Nima ATTACHMENT Code Name: \"COMBICONBILL\" B\/L No Shipper NML, Campos Eliseos Reference No. W03147 No. 204 Polanco Negotiable Chapultepec, Mexico City, Mexico, COMBINED TRANSPORT BILL OF LADING Revised 1995 Consigned to order of Holy Guacemole R + L GLOBAL 55 Bourke Street Caulfield East, Australia Notity party\/address Shipping AS ABOVE CTC Max Chen TEL : 0435 465478 Place of receipt MANZANILLO Ocean Vessel Port of loading FSS LION MANZANILLO Part of dischariELBOURNE Place of delivery MELBOURNE Freight payable at MANZANILLO Number of original Bills of Lading Marks and Nos Quantity and description of goods Gross weight. kg. Measurement, m N\/M 1 x 20' CONTAINER STC 5215KG 19. 0M3 BOTTLED FOOD AND BEVERAGES CONT NO: ASDU1234567 SEAL NO: 982314 ECN NO: IS84758394837 Particulars above declared by Shipper Freight and charges RECEIVED the goods in apparent good order and condition and, as far a ascertained by reasonable means of checking, as specdied above unless uncertain contained andor in his own name to procure performance of the combined transport and the delivery of the goods, Including al services related thereso, from the and accepts responsality for such inFrance and t me of dubvery One of the Bilis of Lading must be surrendered duly en endorsed in exchange IN WITNESS whereof TWO (2) original Bills of Lading have been signed, If not otherwise stated above, one of which being accomplished the other(s) to be void. AS ABOVE Shipper's declared value of ...... Place MANZANILLO 12 September 2022 subject to payment of above extra charge. Signed for as Carrier Note: The Merchant's attention is called to the fact that according to Clauses 10 to 12 us and dep in most cases. by . R.+.L.Global Shipping Aspect of loss of or dar age of er damage to the goods a As agent(s) only to the CarrierProblem with Shipment 4 October 2022, 0800 Max@holyguacamole.com.au To: Nima@NML.gmail.com Hi Nima Just a quick note to let you know that there's a few issues with the beer in the shipment. There is no Leon beer, and double the quantity of Montejo ordered. Thankfully Montejo is our biggest seller. The bigger problem is that most of the bottles of Sante Fe and Carta Blancha have exploded. Perhaps this is due to transportation temperature? Or a fault in manufacturing? Regardless, obviously we are a bit stuck. Please advise Max URGENT: Problem with Shipment 17 October 2022. 0800 Max@holyguacamole.com.au To: Nima@NML.gmail.com Hi Nima We have just realized that we can't use the sauces you sent to us. They are from Costa Rica! Our customers are super-discerning. We have been able to find a buyer, but they are only willing to pay 1\/3 of the price that we paid. I was also hoping you might have some news on the problems with the beer I reported on 4 October. Open to your suggestions on where to go from here. Max. Your task You have not received a reply from Nima. However, you were able to gather some information: a You have received a note from the manufacturer, of the exploded beer, which confirms that there was nothing wrong with the batch of Sante Fe and Carta Blanche beers sent. a You have also received a pre-shipment report prepared by an independent inspector - which indicates that the Sante Fe and Carta Blanche beers showed signs of having been stored at too low a temperature and the cartons evidenced freezer damage. A few bottles had already lost their tops. Unfortunately, the report was misdelivered. It should have been received at the same time as the Bill of Lading. After meeting with Jules and discussing your issues with some business mentors, you decide that another conciliatory, but a little more formal approach might be needed. Before doing so, your mentors suggest that you fully investigate your position. You made enquiries with your lawyers, but they started talking about court action and the fees they quoted mean that you would prefer to avoid lawyers at this stage. BTX3110 Assessment Task 2 Materials and Documents Holy Guacamole: Costa Rican Sauce and Exploding Beer About a year ago, you entered into a new business venture with your friend, Julio. Julio is an excellent chef specialising in Mexican food, drawing inspiration from family recipes. Julio had been running a successful taco van at truck park venues, festivals and weekend markets. Julio had built up a good reputation when an investor offered to part-finance an expansion of the business to move to a permanent 'truck park' style venue, where three bar\/restaurants would operate with a common banquet hall and beer garden. Julio approached you as a prospective partner because you have carved out an early successful career in hospitality management, working for a well-known Melbourne group of restaurants. Julio asked you to come on board as a partner to manage the business to allow Julio to concentrate on developing the menu and to cook and serve food. You agreed and invested your savings to match Julio' investment. Your business is going well. Before opening at the new venue, you changed the name to \\\"Holy Guacamole\\\" and emphasised the food and experience as 'authentically Mexican.' You serve and sell a range of Mexican beverages and hot sauces not widely available in Australia, that you source from a supplier in Mexico. You have developed good working relations with your supplier of beverages and sauces in Mexico, Nima, who runs her own wholesale and export business, NML Sa Sv. You make an order usually every 2 months, with the knowledge that shipping usually takes between 2-3 weeks. Unfortunately, your order from June was both late and short on items. As Nima explained, this was the result of supply shortages in Mexico caused by a combination of weather and covid-related factors. Nima amended the invoice and you paid for what you received with no issues. The short delivery did mean that you would run low on stock and have to make another order and enter into another sales contract at the end of August. August 24th to be precise. Which is where the trouble began ..... NEW ORDER 24 August 2022. 0800 Max@holyguacamole.com.au To: Nima@NML.gmail.com Hi Nima Please find attached a new order. A bit earlier than usual, but we are running dangerously low on stock. Having a very good run at the restaurant. Our 'authentically Mexican' strategy is going so well with customers, so we can't complain! If you could ship this asap, I'd really appreciate it. I'm getting a bit nervous about our stock levels and we don't want to let our customers down. Not with the competition on our doorsteps. Let me know if there are any issues. Hope all is well with you and your family. Cheers Max", "transcribed_text": "", "related_book": { "title": "International Marketing And Export Management", "isbn": "1292016922, 978-1292016924", "edition": "8th Edition", "authors": "Gerald Albaum , Alexander Josiassen , Edwin Duerr", "cover_image": "https:\/\/dsd5zvtm8ll6.cloudfront.net\/si.question.images\/book_images\/652ce9c2c4de0_70261.jpg", "uri": "\/textbooks\/international-marketing-and-export-management-8th-edition-9781292016924", "see_more_uri": "" }, "free_related_book": { "isbn": "1259862615", "uri": "\/textbooks\/materials-for-civil-engineering-properties-and-applications-in-infrastructure-1st-edition-9781259862618", "name": "Materials For Civil Engineering Properties And Applications In Infrastructure", "edition": "1st Edition" }, "question_posted": "2024-06-12 15:03:35", "see_more_questions_link": "\/study-help\/questions\/social-sciences-sociology-2021-May-18", "step_by_step_answer": "The Answer is in the image, click to view ...", "students_also_viewed": [ { "url": "\/what-are-the-basic-types-of-regulatory-bodies-that-monitor", "description": "What are the basic types of regulatory bodies that monitor marketing activities?", "stars": 3 }, { "url": "\/one-method-for-developing", "description": "One method for developing a mine containing an estimated 100,000 tons of ore will result in the recovery of 62% of the available ore deposit and will cost $23 per ton of material removed. 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