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BUAD 3023-Business Communications Making Negative Writing Positive People respond better to messages that are phrased positively. That is why careful business writers convey information positively
BUAD 3023-Business Communications "Making Negative Writing Positive" People respond better to messages that are phrased positively. That is why careful business writers convey information positively whenever possible. This doesn't mean that you should disguise or misrepresent the facts. It means avoiding negative words (such as complaint, fail mistake) and finding positive ways to express ideas. You provide more options to readers when you tell what can be done instead of what cannot be done. You failed to tell us your color choice, so we are unable to complete your order. Negative As soon as we receive your color choice, we will complete your order. Positive: Assignment Directions (30 pt.): Using Word 2016, convert the following negative sentences to positive sentences. Use Times New Roman and 12 pt. font. Submit the document on Blackboard. 1. Any students who show up to the Career Fair not dressed in business professional clothing will be told to leave 2. Your April 12 letter claims that you were treated rudely and hatefully by one of our customer service representatives. 3. First State Bank is withholding your payment to your account until a lawyer tells us that the proper paperwork has been completed. 4. The trees cannot be planted until April. 5. Because you lack skills and experience, we cannot hire you. Other applicants were chosen. 6. Unfortunately, the free Alan Jackson t-shirts will only be given to the first 100 people attending the concert. 7. Your claim will be refused if we do not receive the appropriate paperwork before June 1. 8. Parents cannot sign up for parenting classes until March 15. 9. Wal Mart is collecting information about our customer service, and Wal Mart would like to know if you have any complaints 10. Without the football booster club's support with fundraising efforts, the new football uniforms cannot be purchased. 11. You won't be disappointed that you applied for an Ann Taylor credit card. 12. If any student does not complete and submit the proper paperwork by March 1, we cannot allow that student to graduate. 13. Blue Cross refuses to accept any new clients who cannot prove that their current health status, by showing proof from a physician that a physical was conducted. 14. We cannot ship the blouse you ordered because we are out of stock until August 20, when we will begin shipping again. 15. If you flunk the GRE, you cannot be admitted into the master's program
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