1. Budget

Detailed budget (detail information here or attach a separate document)	Budget item	Cost
Contingencies
Total budget

1. Action plan

Program element	Actions required	When	Who

1. Risk Management
2. Risks identified
3. Current and future

	Risk	Risk management Strategy
1
2
3
4
5
6

2. Risk likelihood and impact assessment process

The likelihood and impact of each risk is to be assessed using the following scales:

Likelihood: Assess the probability of each risk occurring, and assign it a rating from rare, when a risk is extremely unlikely to occur, and Very likely when the risk is extremely likely to occur.

Impact: Estimate the impact on the project if the risk occurs. Assign it as Trivial for little impact, and Extreme for a huge, catastrophic impact.

Plotting each risk on the following chart will give the risk rating for each.

6. Risk legend

Classify project risks

Classify each risk within agreed risk categories

Risk	Probability	Impact	Rating	Priority
1
2
3
4
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6

1. Policy Development

Develop a complaints policy and associated procedure here that will be used in the governance of your program.

Complaint Handling Policy and Procedures

Policy Purpose

Definition of a complaint

Associated procedure

Develop an associated procedure here