Question
Build a house of quality to show 5 customer requirements and product/service characteristics to meet them. Explain the process of product characteristics selection and how
- Build a house of quality to show 5 customer requirements and product/service characteristics to meet them. Explain the process of product characteristics selection and how these customer requirements are met?
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Operations Management Creating Value Along the Supply Chain
Authors: Roberta S. Russell, Bernard W. Taylor
7th Edition
9781118139523, 0470525908, 1118139526, 978-0470525906
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