BUS 301 Study Guide Exam Spring 2024 Know about planning, leading, controlling and organizing Know about Technical, human and conceptual skills Know about Lathan's research and successful managers Know why organizations need to be fast and flexible Know about the Bug Five Personality Model Know about low self-monitors Know about Type A and B personality, self-monitoring, narcissist and proactive personality Know about high self-esteem, high conscientiousness, high Mach personalities Know about Hofstede's five dimensions for multicultural cultures Know about fundamental attribution error, self-serving bias, selective perception Know about the Attribution Theory of consensus, consistency and distinctiveness Know about attribution bias and halo effect and selective perception, contrast effects, stereotyping, projection bias, randomness error, confirmation bias Know escalation of commitment, hindsight bias, satisficing and representative bias Know about Maslow's hierarchy of needs Know about Theory Y Know about Goal setting theory of motivation and high performance Know about MBO- management by objectives Know about Reinforcement Theory Know about outcomes vs inputs and Equity Theory Know about job rotation, job enlargement, job enrichment, job sharing and flex time Know about The Job Characteristic Model Know about piece-rate wages, merit based pay, flat pay, employee stock ownership, profit sharing plans