Business and professional interactions apply advanced technology to facilitate effective communication. However, miscommunication still remains one of the most serious challenges faced by various businesses. Some common examples of miscommunication can be a situation when an employee misinterprets a to-do list and when a customer misreads a company policy. a a. Describe the two major causes of the miscommunication. Choose one and give relevant examples. (5 marks) b. What types of feedback can help to minimize the occurence of miscommunication problem? (2 marks)