Business Case Analysis of an ERP System ERP Systems - Bradford Carter Electronics, a distributor of semiconductors and electrical components, is considering implementing an ERP system. This project will represent a huge investment for Carter and thus a business case must be developed in order to gain approval for the project. With the help of knowledgeable process owners, a group of individuals who will likely be on the project team, and IT staff, the managerial accountants put together the following total cost of ownership and benefits over a 5 year horizon (the time estimated that the system will be used until a major upgrade). Carter's cost of capital is 6% ESTIMATED TCO Item One Time Recurring Comments Technology Hardware and infrastructure upgrades $450,000 Costs for servers/network/wiring/redundancy ERP software contract value $2,000,000 Expected negotiated net price Recurring software maintenance -level 3 support $360,000 18% of software contract value (low end of maintenance) Database and Identity and Access Management Software $225,000 Estimated for MS SQL Server and any of the top 5 IAM systems, which are priced similarly Data Inventory master data accuracy and BOM master data $350,000 This data is in 2 different systems currently. Deemed to have major data duplication issues. Need scrubbing and restructuring into new format. All other master data scrubbing $200,000 Scrubbing customer, vendor, employee Writing interface programs $275,000 Multiple legacy systems will remain (e.g., fixed assets) Recurring data maintenance $140,000 2 full time persons for master data maintenance (ongoing 5 years) Writing data conversion programs $285,000 Convert data to ERP format and migrate People Internal Project Team $2,100,000 $180,000 Six full-time equivalent people; Center of Excellence - two full time people for 5 years Change Management (consultants) $500,000 $100,000 Includes costs for communication, education, training; ongoing 2 years Project management (consultants) $1,600,000 Integrated project plan, budget etc. Configuration/customization of ERP software (consultants) $1,700,000 Adapting the software to use in the company/filling gaps Contingency - 15% 15% 15% buffer on all one-time costs to avoid surprises. ESTIMATED BENEFITS Item Current Level % Improvement Annual Benefits Comments Sales $250,000,000 5% $3,750,000 Improvement in gross sales due to improved product availability and better service. Direct Labor Productivity $15,000,000 10% $1,500,000 Reductions in idle time, overtime, and other HRrelated issues related to inefficiency of workforce. 6 Fewer Employees Needed Average loaded $50,000 annual salary $300,000 Reductions in clerical/data entry support and warehouse staff Purchasing costs $1,000,000 20% $200,000 Better planning and information = reduced total purchase costs. Inventory Item Current Levels % Improvement Annual Benefits Comments Raw Material and WIP $17,000,000 4% $680,000 Annual saving from better forecasting and also implementation of vendor managed inventory Finished Goods $9,000,000 17% $1,530,000 Annual saving from better forecasting and also implementation of demand management module Premium freight $800,000 50% $400,000 Produce and ship on-time reduces shipment cost Required: 1. Based on the information provided, calculate a NPV of this project using 6% cost of capital. 2. Calculate a Return on Investment (ROI). 3. Calculate the Payback Period for the ERP system 4. Is this a good investment based on above calculations?