Business decisions to improve the organization need to be made in a holistic way that takes various factors into consideration. One of those factors is the customer. Respond to the following in a minimum of 175 words: Explain how knowing your customers can lead to quality-focused decisions. Provide an example of how a company you're familiar with has worked with their customers to improve their product. Explain the factors that should be considered when deciding if innovation can actually be implemented successfully. How do these factors affect customers