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Business process reengineering ( BPR ) originated in the early 1 9 9 0 s when Michael Hammer proposed that, rather than using technology to

Business process reengineering (BPR) originated in the early 1990s when Michael Hammer proposed that, rather than using technology to automate work, it would be better applied to doing away with the need for the work in the first place. Critically discuss BPR and how does it fit into operations strategy. Highlight the main criticism of BPR.

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