Business Scenario:

You are working for an international construction company with active job sites all around the world. This company manages a large fleet of vehicles that are assigned to specific employees for specific job sites. These vehicles require a daily inspection that consist of checking things such as the brake, the condition of the windshield and other safety checks. Currently, this process is done via paper format and is turned into the administration once per month (unless an issue arise). In reality, this checklist is not enforced and numerous employees don't fill it out as required. There is a history of senior management trying to rectify this issue by implementing a Digital Inspection checklist, but the performance of that solution was sub-par and left the company disheartened.

Questions

1) What would be the steps you take to begin solving this issue? How would the history of the company affect how you start?

2) What KPIs would you measure to gauge the success of the implementation? Why?

3) What are some efficiencies you could add to the solution to help adoption? Give 3 examples.