BusinessCase:VisitingtheWatersRailwayMuseum

The Waters Railway Museum has been experiencing a shortageofTourGuides sincethebeginningoftheCOVIDpandemic.

The over 4000 annual visitors who would normally be guidedthrough the Museum's buildings, exhibit rooms and collectionsby a knowledgeable and engaging Tour Guide have been left towander the Museum on their own in hopes of finding theartefacts they are most interested in and learning about thesepieces from only the small placecards with brief a written historyaboutthe item.

The Museum would like to enhance the visitor experience byproviding a tool can use to find and learn about the artefacts andcollections during theirvisit.

They have hired your team to plan the development of the new Self-Guided Tour app for the Museum.Thebudgetfor theprojectis $80,000andtheMuseum hasrequesteddelivery ofthefinalproductwithin6 months.

The Museum has provided a map of the facility (buildings, rooms, rolling stock, etc.) and a sample list of artefactswith defined types, collections, characteristics, descriptions, and pictures. They are open to the idea of using otherforms ofmedia thatvisitorscaninteractwith tolearn aboutthe artefacts.

Therearetwoprimarytypes ofvisitorstotheMuseum:individualsandhighschoolgroups.Individualsareusuallyinterested in seeing a variety of artefacts and like to keep track of the items they have already seen so they canview different items during their next visit. School groups generally visit the Museum to view a specific collection(that is related to a current topic of study). These groups prefer to plan a "path" for students to follow andencouragethe studentstotake notesabouttheartefactsthey seeso theycandiscussthemlaterin class.

Therequestedfeaturesofthe appinclude:

• Manageaninventoryofartefactsthatcanbegroupedbycollection(add,update,archiveitems).
• Details for each artifact may include: label (artefact name), item number, location (building, room, outdoor,etc.), collection(s), donation date, status (active/archived), description, notes, owner name (individual ororganization),donorname.
• Allow users to scan a QR code or enter the item number to retrieve item information and/or associatedmedia(photos,videos,linkstoonlineresources,etc.)
• Managevisitoraccounts(users)
• Createvisitor groups,add/removevisitorsfromgroups.
• Create pre-defined tours (paths/list of artefacts for visitors or groups to follow), allow users to indicate theyhavealreadyseen an artefact(such aspartofatreasurehuntgame).
• Allow visitors to create custom tours (plan the artefacts they would like to see, and/or track the artefactsthey have alreadyseen)
• Trackthe completion time oftours.

The course Faculty will play the role of the Museum Directors in this scenario. You must prepare & askquestions tounderstand thebusinessandcollectproductand/or projectrequirements.

Severalassumptionshavebeenestablishedforthisscenario:

• Allvisitorswillbecarryingapersonalmobiledevice (Android).
• Allvisitors haveaccesstoenter allbuildingsandviewallartefacts.
• TheMuseum staffmustbeabletomaintainthelistofartefacts
• Rollingstockarefullsizelocomotivesand/ortraincarsondisplayinoutdoorspacesthat areaccessibletovisitors.These often contain furnitureand artefactsvisitorsmaybrowse.
• Additionalassumptions madebyyourgroupmustbenotedintheproject managementplan.

Task1-Developa ProjectCharter

It'stime toinitiate theproject!

Defineanddocument theobjectives andoverallplanfortheprojectusingaProjectCharter.

In the pre-initiation stage of a technology project, we may not be provided with detailed requirements information.Prepare the Charter based on the information available to you in the business case (with reasonableassumptions). It is generally understood that requirements gathering activities and a detailed analysis wouldfollow approval of the project based on this Charter. The Charter should be an early and brief statement of thebusiness need and requirements.

Task2-WorkBreakdownStructure(WBS)

Create Work Breakdown Structure (WBS)to specify the various work activities to be performed in the project,and to depict the relationships among these work activities. The WBS should be deconstructed to a level thatidentifiesmajorworkpackagesforeachspecificdeliverablelisted inyour ProjectCharter.

Organizethecomponents oftheprojectintoworkpackagesontheWBS accordingtothesespecifications:

• Level0 -Label as the ProjectTitle
• Level1-Definethemajor workpackages (minimum of5)
• Level 2, Level 3 and/or Level 4 - Define the small work packages that help to complete the associatedmajor work package. Define these small packages to a detailed level that is sufficient to set a preliminaryestimatethetime,costand resourcesthe activitywill require.

Prepare both the graphical chart format and the tabular format (indentured list format) of your WBS.Youmay use MSProjectoranothersoftwaretool to createthese models.

Refer to the WBS examples provided in the textbook, in the lecture (slide decks) and in Moodle for additionalguidance.

PROJECT CHARTER Date
Project Title [This section contains the project name that should appear consistently on all project documents]
Project Start/End Dates [This section states the planned start and end dates of the project].
Project Goal/Purpose [This section defines what the project will achieve and how it supports the goals of the organization.]
Project Objective [This section defines what is expected to be accomplished. Identify what product is to be delivered at the end of the project, and at any interim delivery points]
Project Budge [This section contains the funds available for the project.]
Success Criteria [The criteria that will be used to assess whether the project has been as success]
Approach [A summary of the planned approach for managing the project, which should describe stakeholder needs and expectations, important assumptions, and constraints, and major resource requirements]
Project Sponsor [Name of project sponsor and job title.]
Project Manager [Name of project manager and job title.]
Additional Key Project Stakeholders [The names of key stakeholders that are known at this point in the project, including their job title or project role.]
Name	Role	Contact Information
Overall Project Milestones [A list of the key milestones that are known at this point in the project.]
Milestone	Estimated Completion Date
Approval
Project Manager:
Sponsor:

Task 1 - Create an Activity List

Create and Activity List that includes the activity number/identifier, activity name, estimated duration, and immediate predecessors for each Level 2 activity on the WBS. An activity list template and example has been provided below.

1. Include the Activity Number/Identifier Uniquely identify each activity (you may have already defined unique activity numbers in the WBS).
2. Include the Activity Name

Use the same activity names defined in the WBS.

1. Estimate Activity Duration Times

Determine appropriate and logical duration times for each activity and establish a consistent unit of measure (hours, days, weeks, months).

1. Determine Immediate Predecessors Analyze the list of activities and determine which are dependent activities, meaning they must be preceded by another activity(ies). Note the immediate predecessor(s) in the activity list. Keep in mind that any activities WITHOUT defined predecessors will be modeled as a starting node/point on the network planning model.
   • PV = $40,000

Activity List Template

Activity	Activity Description	Estimated Duration (unit)	Immediate Predecessor(s)

Activity List Sample

Activity Activity Description 9231: ($23 Expected Activity Time A Prepare an: hite cturai drawings _ 5 B identify potential new tenants _ 6 C Develop prospectus for tenants A 4 D Select contractor A 3 E Prepare building permits A 1 F Obtain approval for building permits E 4 G Perform construction D, F 14 H Finalize contracts with tenants B, C 12 I Tenants move in G. H g Total 51 Surveyor Pro Project Cost Estimate Created October 5 # Units/Hrs. Cost/Unit/Hr. Subtotals WBS Level 2 Totals % of Total WBS Items 1. Project Management $306,300 20% Project manager 960 $100 $96,000 Project team members 1,920 $75 $144,000 Contractors (10% of software development and testing) $66,300 2. Hardware $76,000 5% 2.1 Handheld devices 100 $600 $60,000 2.2 Servers A $4,000 $16,000 3. Software $614,000 40% 3.1 Licensed software 100 $200 $20,000 3.2 Software development* $594,000 4. Testing (10% of total hardware and software costs) $69,000 $69,000 5% 5. Training and Support $202,400 13% Trainee cost 100 $500 $50,000 Travel cost 12 $700 $8,400 Project team members 1,920 $75 $144,000 Subtotal $1,267,700 6. Reserves (20% of total estimate) $253,540 $253,540 17% Total project cost estimate $1,521,240 *See software development estimate. FIGURE 7-2 Surveyor Pro project cost estimate