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By the end of this case study, students should be able to: provide reasons for poor working conditions at Amazon and within the online retail
By the end of this case study, students should be able to: provide reasons for poor working conditions at Amazon and within the online retail sector at large; evaluate how the following concept applies to Amazon: happy employees lead to happy customers and enhanced shareholder value; examine the role of shareholder activism in improving working conditions for employees. propose ways that consumers can pressure firms to improve working conditions for employees; and propose ways that Amazon could improve working conditions for employees
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