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Byrne Corporation is preparing its balanced scorecard for the past quarter. The balance scorecard contains four perspectives: financial, customer, internal business process, and learning and
Byrne Corporation is preparing its balanced scorecard for the past quarter. The balance scorecard contains four perspectives: financial, customer, internal business process, and learning and growth.
Byme Corporation is proparing its balanoed scorecard for the past quarter. The balanced scorecard oontains four perspectives: financial, cuatemer, interal business process, and learning and growth. (i) (Click the icon to view the specific objoctives.) Cick the loon to view KPis ard corresponding deta.) More info Through its strategic management planning process, Byrne Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase Return on Investment (ROI). 2. Increase plant safety. 3. Improve employee morale. 4. Increase market share. 5. Improve production efficiency. 6. Increase customer retention. 7. Increase gross margin. 8. Increase number of employees with access to customer relationship database. Data table Byrne Corporation has collected key performance indicators (KPls) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Byrne Corporation has collected for the past quarter. Requirement Prepare a balanced scorecard report for Byrne Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress toward each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: #= number.) Prepare the Balanced Scorecard Report
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