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c ) As the ratio of arrival rate to service rate is increased i . The average number of customers in the system decreases ii

c $)$ As the ratio of arrival rate to service rate is increased

i $.$ The average number of customers in the system decreases

ii $.$ The servers idle time decreases

iii. The total cost to the system decreases because utilization is increased

iv $.$ Customers spend less time in system because utilization is increased.

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