c. Sustainability Look for a situation where you responded to an opportunity to improve the sustainability of an operation. You will report on what the operation was, how you improved it and what the sustainability benefits were. d. Planning and organising workflow The student logbook, planning documentation and supervisor observations that you complete for SITHKOP005 fulfil many of the requirements for this section. Select one service period and explain the process that you used to schedule and delegate work. You will also report on how you RTO: 45203 CRICOS: 03620C