c$.$ The factory supervisor arrived late for the meeting. She apologizes profusely and explains that a broken traffic light caused massive delays on her route to work today. The HR manager noticed that she looked very different from the last few times they saw her. She is usually very calm and composed, but she seems flustered and disheveled today. What would the HR manager do next if they were utilizing the SIER model?$*$

A$.$ Question why they arrived late to collect more verbal information to understand the situation.

Put themsetves in the supervisor's shoes and understand that they are probably embarrassed.

Draw conclusions about the real reasons for the supervisor's appearance and being late.

Respond to their statements that there have been complaints about tardiness before.