Ca' Foscari University CIO would like to implement a new CRM system to collect information on the university students. Cost of CRM implementation (license + consultant) will be of 100.000 euros and the project team will include the following university's personnel: 1 project manager, 10 selected key users from different areas. - What can be the benefits of this new implementation? - How does this system enable Ca' Foscari to increase the value provided to the students? - Please provide a simple cost-benefit analysis