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Cafferty Corporation is preparing the balanced Scorecard for the past quarter. The balanced Scorecard contars for perspective tranciat, customer, internal business pro during and youth

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Cafferty Corporation is preparing the balanced Scorecard for the past quarter. The balanced Scorecard contars for perspective tranciat, customer, internal business pro during and youth (ck the con to view the orific objective) Click the icon to views and corresponding data) Read the requirement Cafferty Corporation Balanced Scorecard Report For Quarter Ended December 31 Goal Perspective Objective KP Financial Goal Act Achieved Customer -. The balanced Scorecard contains four perspectives: financial, customer, internal business pr i More Info X Through its strategic management planning process, Cafferty Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase profitability of core product line. 2. Improve post-sales service. 3. Increase number of employees with access to customer relationship database. 4. Increase number of customers. 5. Increase plant safety. 6. Increase customer retention. 7. Increase sales of core product line. 8. Improve employee morale. Print Done or re Hed Cafferty Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Cafferty Corporation has collected for the past quarter. B 1 Goal Actual Percentage of employees with access to customer 2 relationship database 85% 81% 3 Number of plant accidents Core product line profit as a percentage of core product line 4 sales 16% 19% 5 Employee satisfaction survey (1 -5, with 1 as most satisfied) 1.7 6 Sales revenue growth-core product line $2,200,000 $2,000,000 7 Number of repeat customers 102,000 104,000 8 Average repair time (number of days) 1.4 1.7 9 Number of customers 110,000 140,000 1 3 Print Done swers Prepare a balanced Scorecard report for Cafferty Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress toward each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: #= number.) Print Done

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