CaffertyCafferty 
Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and growth
ecard fo r the past E s preparing its balanced The balanc tives: financia and learning and growt r perspeC Click the icon lo view KPIs and correspuning data.) Click the icon to view the specilic objeclives.) Read the apuirament Data Table Cafferty Corporation Balanced Scorecard Report For Quarter Ended December 31 Caferty Corporation has collected key perlormarnce indicators (KPis) to measure progress toward achieving ils pecific abjectives. The follawing table contains the KPls arnd corresponding data that Cafferty Corporation has collected for the past quarter Goal KPI Actual Objactive KPI Goal Actual Ahived? Employe turnover rate (# of employees leaving company# of total employees) Number of plant accidents Sales revenue growth-core product ling Hours of emplayee training provided Core product line profit as a percentage of core product line sales Number of repeat customers Number of naw core products Numbar of customars Financial: 9% 4% 2.0 52,050,000 $ 250,000 2,375 17% 105,000 104,000 21 130,000 110,000 2,400 15% 17 Intemal business process More Info Leaming and growth Through its strategic management planning process, Cafferty Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are Isted in the lellowing table Specific Objective 1. Inarease sales of core praduc 2. Develop new core products line 3. Improve employee job satisfaction. 4. Increase number of customers. 5. Increase plant safety. 6. Incrsase customer retention . Increase profitability of care product lin Choose from any drop-down list and then continue to the next question. ecard fo r the past E s preparing its balanced The balanc tives: financia and learning and growt r perspeC Click the icon lo view KPIs and correspuning data.) Click the icon to view the specilic objeclives.) Read the apuirament Data Table Cafferty Corporation Balanced Scorecard Report For Quarter Ended December 31 Caferty Corporation has collected key perlormarnce indicators (KPis) to measure progress toward achieving ils pecific abjectives. The follawing table contains the KPls arnd corresponding data that Cafferty Corporation has collected for the past quarter Goal KPI Actual Objactive KPI Goal Actual Ahived? Employe turnover rate (# of employees leaving company# of total employees) Number of plant accidents Sales revenue growth-core product ling Hours of emplayee training provided Core product line profit as a percentage of core product line sales Number of repeat customers Number of naw core products Numbar of customars Financial: 9% 4% 2.0 52,050,000 $ 250,000 2,375 17% 105,000 104,000 21 130,000 110,000 2,400 15% 17 Intemal business process More Info Leaming and growth Through its strategic management planning process, Cafferty Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are Isted in the lellowing table Specific Objective 1. Inarease sales of core praduc 2. Develop new core products line 3. Improve employee job satisfaction. 4. Increase number of customers. 5. Increase plant safety. 6. Incrsase customer retention . Increase profitability of care product lin Choose from any drop-down list and then continue to the next
