Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Calculate the CLV for the customer in segments A, B, and C, and state which customer will have a higher lifetime value. Assume identical customer

Calculate the CLV for the customer in segments A, B, and C, and state which customer will have a higher lifetime value. Assume identical customer acquisition costs across all segments. Show your calculations as to how you arrived at your answer.

Customer in Segment A

Customer in Segment B

Customer in Segment C

Stays active in a market for N=3 years

Gross margin

$17,000 in year 1

$10,000 in years 23

Retention rate = 80 %

Firm discount rate = 10%.

Stays active in a market for N=3 years

Gross margin

$8,000 in years 1-3

Retention rate = 80 %

Firm discount rate = 10%.

Stays active in a market for N=3 years

Gross margin

$17,000 in year 1

$10,000 in years 23

Retention rate = 90 %

Firm discount rate = 10%.

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image_2

Step: 3

blur-text-image_3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Passive Income Ideas How To Make Money Quickly And Easily Right Now

Authors: Maggie B. Berry

1st Edition

979-8867709082

More Books

Students also viewed these Finance questions