Callie works in a large office that employs nearly 20 staff members. The office has a breakroom where the staff can rest and relax during breaks and lunches. Recently someone has been leaving spills and trash behind. The manager asks Callie to compose a message to the staff. Callie decides it's most effective to post this note on the refrigerator:

 

To All Office Staff:

If you are the person who has been leaving the messes in the break room, PLEASE STOP! This is a place where we can all rest for a few mins. It is not restful if the place is filthy! We have cleaning supplies so Use them! Please remember this is not your HOUSE and we are not your mom. Thanks a lot!

 

 

1. Discuss how Callie's tone and word choice affected her communication strategy.
2. If you were the receiver of this message (the audience), how would you feel after reading this message?
3. Pretend you are Callie's manager. What feedback would you offer Callie regarding her tone and word choices?