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can anyone do it before 9:00pm. its urgent. We Unitex d/e/1AlpOLS.Dumb Skywem SNT3bwo Storesponse Side Cut-On Michael is the Regional Manager for MicroServer MicroServer has

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can anyone do it before 9:00pm. its urgent.

We Unitex d/e/1AlpOLS.Dumb Skywem SNT3bwo Storesponse Side Cut-On Michael is the Regional Manager for MicroServer MicroServer has been contracted by a national car dealership company to provide multimedia Information and support services for Its vehicle maintenance and repair clients. The team at Microserver responds to questions and Inquiries about vehide problems and troubleshooting for customers across the country wie email, phone and social media Microserver's front-line team tends to be younger adults just out of school looking to make an income. They are often interested in cars and trucks, but not always. To this end, Microserver has a significant training program and a large searchable database of frequently asked questions to help them troubleshoot with clients MicroServer has always prided itself on "promoting from within" in an industry marked by high tumover rates, the management at MicroServer believes that by providing opportunities for advancement, it can keep people interested in working for Microserver longer and reduce the company's turnover rates For every ten people hired by Microserver to work on the front line, the restorane terminated within three months. On average MicroServer loses another two during the first year, leaving five out of every tenhires at the one year mark of these five, one is typically promoted to "team lead within a year because of exceptional performance on the frontline Michael has found it increasingly difficult to find new staffor Microter. The years, the used to receive about 20 resumes for every posting. He has found that this numbers decreased to only 4 resumes. In addition to the reduced number of applicants, Michael has also observed that when a front-line staff member is promoted to tam lead, the team alones an additional staff member 1. What tools could Michael use to better understand the high turnover rate MicroServer Mentionat least 1 ) 2. What factors might be leading to the reduced number of applicants at Mer? Mention at least factors 3. Michael has recently begun to question whether Microserver should promote from within or hire team leads from outside the nation. We are the pros and cons of each approach which arach would you recommend and why? o es - 0 We Unitex d/e/1AlpOLS.Dumb Skywem SNT3bwo Storesponse Side Cut-On Michael is the Regional Manager for MicroServer MicroServer has been contracted by a national car dealership company to provide multimedia Information and support services for Its vehicle maintenance and repair clients. The team at Microserver responds to questions and Inquiries about vehide problems and troubleshooting for customers across the country wie email, phone and social media Microserver's front-line team tends to be younger adults just out of school looking to make an income. They are often interested in cars and trucks, but not always. To this end, Microserver has a significant training program and a large searchable database of frequently asked questions to help them troubleshoot with clients MicroServer has always prided itself on "promoting from within" in an industry marked by high tumover rates, the management at MicroServer believes that by providing opportunities for advancement, it can keep people interested in working for Microserver longer and reduce the company's turnover rates For every ten people hired by Microserver to work on the front line, the restorane terminated within three months. On average MicroServer loses another two during the first year, leaving five out of every tenhires at the one year mark of these five, one is typically promoted to "team lead within a year because of exceptional performance on the frontline Michael has found it increasingly difficult to find new staffor Microter. The years, the used to receive about 20 resumes for every posting. He has found that this numbers decreased to only 4 resumes. In addition to the reduced number of applicants, Michael has also observed that when a front-line staff member is promoted to tam lead, the team alones an additional staff member 1. What tools could Michael use to better understand the high turnover rate MicroServer Mentionat least 1 ) 2. What factors might be leading to the reduced number of applicants at Mer? Mention at least factors 3. Michael has recently begun to question whether Microserver should promote from within or hire team leads from outside the nation. We are the pros and cons of each approach which arach would you recommend and why? o es - 0

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