can anyone help me out with this? maybe show excel or factor calculator instructions.

1. Joan Smith invested $15,000 into an account in First Grand Rapids Bank on July 1, 2005. At that time, the bank was paying a nominal interest rate of 3% a year compounded semi-annually. From January 1, 2011, the bank increased its nominal rate to 4% compounded quarterly on all the accounts. Because of the increase in interest being paid, Joan deposited an additional $5,000 into her original account. If Joan closes out her account on October 1, 2017, how much will she get