can someone please help me with these questions

Professional 6. Corporate Firewall Interference You installed a new prowser on your work computer because you no longer wish to use the default browser provided with the operating system. When you run the new browser, an error message appears stating that a user name and password are required to configure the firewall and allow this program to access the Internet. Why has this happened? 7. Problems with CAPTCHA You are signing up for an account on a website and encounter a CAPTCHA. You attempt to type the characters you see on the screen, but an error message appears stating that you have entered the incorrect characters. You try two more times and get the same result. You are typing the characters to the best of your ability but think you still might be misreading at least one of the characters. What are your next steps? 8. Unclear Acceptable Use Policy You read your company's acceptable use policy, but it is not clear about whether you are able to use the computer in your office to visit news websites on your lunch break. How can you determine whether this type of activity is allowed? 9. Two-Step Verification Problem A website you are attempting to access requires two-step verification. In addition to entering your password, you also have to enter a code that it sends to you as a text message. You no longer have the same phone number, so you are unable to receive the text message. What are your next steps? 10. Issue with Virus Protection You receive a notification that the antivirus program on your computer is not enabled. While attempting to enable the antivirus program, an error message is displayed stating that a problem has prevented the antivirus program from being enabled. What are your next steps