can someone please help me with this

1 What is TQM? Is it applicable to your quest for a better future? How?

2 What do you think are the problems faced by marketing firms in Philippines that affect out national competitiveness? Illustrate in a simple cause and effect diagram.

3 Basing from your answer in question number 2, suggest a solutions to improve the operations of marketing firms. Outline your recommendation using the principles and concepts learned in this course.

4 Select one from the basic , advanced and emerging quality strategies and explain its salient features.