Can someone please help me with this real estate question?

Identify and analyse marketing and communication expectations those listed below may have about real estate service(s) provided by the agent/agency.

1. The expectations of the community and how this aligns with the agency's marketing and communication approach.

2. Client (seller and/or landlord) Expectations of the agent/agency when property marketing their property and the service provided by the agent/agency.

3. In reference to your answer in question 7.2 above, how would ensure that personal practices align with your client's expectations?

Thank you.