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OVERVIEW Service Delivery Branch Mandate Deliver evidence-informed rehabilitative programming and services to youth in the community, in custody or detention to address their needs, improve youth outcomes and protect public safety Coordinate services across the Youth Justice service system continuum, in collaboration with regionally based service sectors, using an integrated and collaborative case management model and provide operational support to regional offices in relation to Transfer Payment community-based services and facilities Provide centralized coordination of placement decisions and operational issues managementSDB Corporate Office Profiles Issues/Operational Management Unit Provides oversight, coordination and Service Zones Placement Coordination Unit support for an integrated service delivery system that includes direct-operated The Service Zone Model is an integrated The PCU is a centralized unit working facilities and probation offices. approach to the youth justice services within the Service Delivery Branch delivered in one of the six service zones supporting: across Ontario. o coordination and management of Provides operational oversight and detention and custody; management functions that support Each service zone has a dedicated service placements; branch priorities and the implementation zone manager responsible for oversight and occurrence management and of ministry initiatives, programs & management of Probation Services and tracking; direct-operated facilities (secure custody o data management and monitoring; projects. o sentence administration; and and detention) as well as operational o legislation, policy, liaison support. Performs issues management functions as support related to community-based they relate to direct-operated facilities Transfer Payment programs within the and youth probation services and support service zone. regional issues management functions as There are 6 service zones. they relate to TP-operated youth justice facilities. OntaROLE OF YOUTH PROBATION OFFICER As Single Case Manager, Probation Officers provide continuity of care for youth throughout their experience with the youth justice system and along the continuum of youth justice services. Prevention Diversion Community Detention and Rehabilitation and Sentences Custody Reintegration Prevention Diversion Some examples include: At-risk Case management planning; youth Assess a youth's risk, needs and strengths; Referrals to local community programs that meet needs of youth Advocate and provide assistance to youth and their families (i.e. system navigation, referrals to community Sentences agencies); Work with police, custody facilities, community service agencies, courts, schools, victims and families; Directly provide rehabilitation interventions; Prepare court reports and appear in court (Pre-sentence reports, case conferences, reviews, supports etc.); Monitor and support compliance with court orders; Enforce court orders as required considering a continuum of enforcement 9PATHWAY Pathway through the youth justice system for youth age 12 to 17 at time of offence Alleged Notes No Charges offence This is a compressed overview of the withdrawn / charge youth justice system. It is not intended stayed by Appeal to reflect the complexity of the system Crown conviction / sentence Police or all actions that may occur. investigate and Diversion The youth justice system is separate Crown decide whether and apart from adult corrections and is approves diversion to proceed with carried out in accordance with the charges Youth Criminal Justice Act (YCJA) and (EJS - Charge the provincial Child, Youth and Family Extrajudicial Community supervision Services Act (CYFSA). Sanctions) Charges stayed if successful Community sentence, including Youth probation pleads guilty Youth released Sentencing Youth held while Youth pleads for bail awaiting Crown screens all not guilty / hearing Custodial court charges to after trial sentence appearance determine whether found guilty to prosecute Youth pleads Crown agrees to bail Crown opposes bail not guilty / after trial Court orders Youth Justice of the open or Justice of remanded found not secure Peace agrees the Peace to youth guilty custody to bail denies bail justice Mandatory custody / community Charges supervision Bail detention diverted by ollows custody Bail facility denied Crown granted 6OUR FOCUS- IMPROVING OUTCOMES FOR YOUTH UTCOM Evidence-informed continuous improvement Responses to youth who are over-represented in through research the justice system ii Consistent, integrated service Closer cross-sector delivery system collaboration 10The Unit provides leadership over SPPU provides The Unit also strategic positioning Strategic modernizing how promotes and the organization and planning; advice supports the and direction, for values and implementation of divisional initiatives Policy and maximizes its the Divisional Anti- and priorities information and Racism Strategy. related to youth technology assets. justice services. Planning Unit (SPPU) C2C uses video calls over the secure Justice Video Network (JVN) to Connected to connect youth in facilities while strengthening relationships with their family, professionals, counsellors, and other individuals Communities (C2C) Reintegration planning Developing, coordinating and implementing the divisional Anti-Racism Anti-Racism Strategy Strategy Develop communication products e.g. YJ infographics, Ministry Housebook Notes and foundational materials for a range of internal Strategic and external partners and stakeholders CommunicationPROGRAM DELIVERY Youth Probation Offices in MCYS Integrated Regions 61 Probation Offices deliver front line probation services across the province. Probation Managers, Probation Officers and Probation Administrative Staff work collaboratively with local police services, justice partners (court) and community partners to wrap services around young people and their families to reduce risk and address their needs. Probation Services deliver interventions to youth and collaborate with community Legend partners to provide community-based services Youth Probation Office that address the diverse needs of young MCYS Integrated Region Canyal people (i.e. French Language, Indigenous East Probation Officers, culturally responsive North Toronto programming, education, mental health, Woot For lush Y. not to up-t-date treatment etc. ) code word and bob Avysos Unit in the Storejo mommason and Business haeligonce Branch of MACYS Do CRUDS Doctor 2013 5SERVICE DELIVERY - YOUTH JUSTICE CONTINUUM OF SERVICES Most Youth Receive Services in the Community 28, 787 in community-based 2,077 programs in custody! detention 5744 6878 2743 5403 8019 2077 Custody/ Prevention Community Reintegration / Detention (Probation) Rehabilitation programs Diversion Community (Open/Secure) 30,864 (Transfer Payment) total youth served/admitted in 2019/20 SOURCE: Ministry of Children, Community and Social Services, 2019/20 | Youth may be counted multiple times if they received multiple services. All services are community-based except custody and detention | transfer payment recipients delivering Community Programs serve sentenced youth. 8* The System Harmonization Unit will support planning, coordination and delivery of programs and services for clients in Youth Justice Services in accordance with the principles of a single case Management system. e 0 System Ha rmonization Portfolio files include: Slplls (SH U) * Secure Custody Harmonization * Exploring and recommending action to integrate, engage and bring for\ {ard _ recommendations on best practice with regards to the oversight of the youth justice custody/detention system Organizational Effectiveness Unit (OEU) 1 2 Organizational 3 4 Health and Employee Wellness Engagement, Workforce Recognition, and Support Enterprise Communication Initiatives Wellness > Divisional > Employee > French Newsletters Newsletters specific Language policies Services > Programs Recognition (FLS) Supporting D Police Record Staff > Intranet Check Accessibility Modernization procedures for Ontarians > Mental Health Project with Disability > Alternative Act (AODA) Training > Onboarding Work > Marketing & Arrangements > Charity and Campaigns sharing Offboarding > Employee IDs wellness and Badges resourcesDO Facilities Overview DO Facilities North/West- Zone 6 Justice Ronald Lester Program Overview North / East- Zone 5 Donald Doucet Cecil Facer The detention and custody Toronto/ Peel- Zone 1 programs are delivered through Roy Mcmurtry 22 open and secure transfer payment facilities and 5 direct West- Zone 3 Sprucedale operated secure custody / detention youth centres. Programming includes education, JRLYC, Thunder Bay counselling, addiction counselling, anger management, DDYC, life skills, recreation and cultural Sault. Ste. Marie CFYC, programs. MCCSS has a principle Sudbury of gender-dedicated residences wherever possible, based on research and YCJA principles. RMYC, Brampton SYC. Simcoe - open/secure Transfer Payment Facilities Onta -Direct Operated Facilities 4PROVINCIAL YOUTH JUSTICE CLIENTS Nine out of ten YJD youth receive their services in the community 39% 34% 40% not enrolled of youth enrolled mental health in school in school have a diagnosis learning disability 69% 23% Youth were use one or more Employed substances SOURCE Ministry of Children, Community and Social Services Youth Justice Client Portrait: Data is self-reported from Probation Officers based on active caseload on March 31, 2020. Active youth include all orders with the exception of: Extrajudicial Sanctions only, Youth Detention / Remand only and Youth Pre-Sentence Report only, stand alone Community Sentence Order Working Groups branches, units, facilities & > YJD Change Process Steps Manager Conversations probation offices: Accompanying templates, > Roadshow sessions and resources whiteboarding with staff > Staff engagement >Training Change Management > Upcoming activities (collab. with OEU) Planning worksheets (i.e. "Conversations on Business Process Review planning, implementation, Change" with OPS > Revised YJD templates etc.) change leaders