Can you help me how to do this assignment? Give me advice what to write and what to discuss about

Background

Vince and Theresa Gardner are the 3^rdparty providers of Golfing Services to the Royal Corroboree Frog Golf Course (RCFGC). Their company is called "HOLDinONE".

They have been working with RCFGC for a year now, they began after successfully submitting a Tender for the work in 2017.

The services that they provide on behalf of RCFGC are:-

Engage the Services ofGolfing Professionals to provide Tuition

Provision of Vending Machines to dispense Golf Balls for use on the Driving Range

Provision of Golf Carts and Electric Walk Behind Buggies

Royal Corroboree Frog Golf Course

The Royal Corroboree Frog Golf Course is currently owned by the local council and underwrites all of the major overheads, ground maintenance, utilities provision and funding, building maintenance etc. (Note that HOLDinONE is a provider to RCFGC, which is an independent organisation, and RCFGC's major overheads are underwritten by the local council, which is a government organisation.)

The Royal Corroboree Frog Golf Course is a private members' club.Members may invite guests to play on most days.The Royal Corroboree Frog Golf Club has approximately 500 members and is managed by a Committee of long standing members.Members pay an annual subscription fee, that is paid directly to the local council.

How the Business Works

HOLDinONE subcontract the provision of the staff and coaches through an Agency. They find this eliminates the need for a payroll department or management of HR. All personnel are sourced via the same employment agency "AllGolfServe". A fixed hourly agency fee is levied for the golf professionals.

A Golf Pro Shop ("All Tee'd Up"), a Bistro Bar ("Clubs Away") and a High Quality Restaurant ("Fairway to the Greens") are operated from the RCFGC Clubhouse within the Golf club buildings.The local government charges a nominal rent ($1,000 per quarter) and this covers overheads.

Golf Tuition - Golf Professionals

There are 4 golf professionals who provide tuition on a permanent basis through the year.

The Golf Professionals are :-

Tiger Hoods

Karrie Jebb

Vince Gardner

Arnold Farmer

Morning and afternoon sessions have proven so popular that HOLDinONE have experimented with holding evening sessions.

Other Services

The driving range operates using the golf ball vending machine (the annual leasing fee includes provision of golf balls and maintenance- grounds staff collect and reload buckets and balls at no fee.)Half way through last year they introduced an E-Range Token (for $50 clients receive 10% discount on balls for a year- for $100 clients receive 20% discount on balls for a year). HOLDinONE are keen to find out if this is growing the Vending Machine income and if the discounts are outweighing the income from the E-Range tokens. (see table below for application of discounts)

They also hire additional equipment Golf Carts, Walk Behind Buggies and Golf GPS unitsHiring is kindly undertaken by All Tee'd Up, the golf pro shop (in return for their services they get free hire of our equipment for their staff in low demand periods)

What the business would like to know

Overall HOLDinONE believe they have a successful business model and their accountant agrees but they lack the analysis skills to identify which parts of their business return what part of their income.They are also curious to know which services are growing and which are declining.They would appreciate a profitability breakdown of each business sector's income and relative contribution to profit.

So you should:-

Undertake descriptive and predictive analysis of the data HOLDinONE has maintained over the past year.

Present your findings in a professionally presented report:

Provide an overview of profitability trends (past and present) undertaking predictive analysis.

Discuss the results of your descriptive analysis and opportunities this presents - make recommendations with regard to future changes which might assist in further improving profitability.

Briefly justify these recommendations (i.e. prescribe what should be done and why this would be helpful, drawing on your predictive and prescriptive analysis).

Your final challenge is to complete an IPO chart as HOLDinONE have approached an App Developer to design an App for clients to book and pay for the tuition services - this should be based on the session types and the fees for the various Golf Pro coaches and include all of the Tuition Time Zones even though the cost to the client doesn't alter as a result of these variables it is crucial for the client to book their tuition.

IPO Chart

Input

Process

Output

User Selects Time, Instructor and Session Length

System records Timeslot allocates this to a Time Zone code to system

System records Instructor and allocates instructor code to system

System records session length and records the Session Code to system

Session Code

Session Price

Session Code multiplied by

Session Price

Total Fee Charge for Session Booked

PREPARING THE BUSINESS REPORT

Report Content

The analysis, findings and recommendations which you prepare for Vanessa should be outlined in a professional business report.

This report should include:

ATitle Page- With a relevant graphic, report title, student name/ number, course name (Business Computing 1), course number (ISYS2059),your workshop time and your workshop tutors' names.

• ATable of Contents (TOC)generated by Microsoft Word.Default settings for the table of contents should not be altered.
• A briefIntroductionthat outlines clearly the purpose of the report.
• A brief presentation of theanalysisyou have carried out and a discussion regarding theresultsof this analysis.
• A discussion, which is based on the results of your analysis and outlines possible options for increasing future profitability.
• Identification/discussion regarding at least one area where further analysis could/should be conducted.
• A shortconcluding summaryof the content of the report.
• Finally, at leastthree clear recommendationsthat Vanessa can adopt. These recommendations must be drawn from the analysis that you have carried out, and must have been discussed in the body of your report.

Report Format

You should:

• Ensure your report is concise: 1000 words. This word count includes title page and TOC. It does not include appendices. (Note: a 10% variance is acceptable.)
• Present the report in a professional, business format with no spelling or grammatical errors.
• Use appropriate headings and subheadings throughout the body of the report.
• Use double or 1.5 spacing
• Include a page header with a suitably formatted title (the headermust notappear on the title page).
• Include a page footer with your name, id number and page number (the footermust notappear on the title page).
• Include at least two, but no more than four charts, which you have created - either in the body of your report (appropriately labelled) or as an appendix at the end of the report. The material in the charts must be discussed as part of the paper.
• In an appendix include screen shots of calculations which you have used to assist in your analysis. (note: you do not need to refer to this appendix in the body of your report)