Can you help me write a short summary of the reflections of case study I have added below? What resonates? What do you disagree with? What elements lead you to be more effective as a leader?

Objectives:

Apply research, identify and explain the theories of leadership by critically analyzing and demonstrating an understanding of the different theories.

Differentiate the leader's role as a motivator and coach.

Critically analyze decision-making approaches and apply decision-making methods to problems and strategic decisions.

Compare gender and cultural dimensions and analyze how critical they are to be an effective leader.

Evaluate leadership theories to develop a leadership game plan to be an effective leader

Case study

Mark is the head of the painting department in a large hospital; 20 union employees report to him. Before coming on board to the hospital, he had worked as an independent contractor. At the hospital, he took a position that was newly created because the hospital believed change was needed in how painting services were provided. Upon beginning his job, Mark did a four-month analysis of the direct and indirect costs of painting services. His findings supported the perceptions of his administrators that painting services were inefficient and costly. As a result, Mark completely reorganized the department, designed a new scheduling procedure, and redefined the expected standards of performance. Mark says that when he started out in his new job, he was "all task," like a drill sergeant who didn't seek any input from his soldiers. From Mark's point of view, the hospital environment did not leave much room for errors, so he needed to be strict about getting painters to do a good job within the constraints of the hospital environment. As time went along, Mark relaxed his style and was less demanding. He delegated some responsibilities to two crew leaders who reported to him, but he always stayed in close touch with each of the employees. On a weekly basis, Mark was known to take small groups of workers to the local sports bar for burgers on the house. He loved to banter with the employees and could take it as well as dish it out. Mark is very proud of his department. He says he always wanted to be a coach, and that's how he feels about running his department. He enjoys working with people; in particular, he says he likes to see the glint in their eyes when they realize that they've done a good job and they have done it on their own. Because of Mark's leadership, the painting department has improved substantially and is now seen by workers in other departments as the most productive department in hospital maintenance. Painting services received a customer rating of 92%, which is the highest of any service in the hospital.