Case Study 1 Read the case study, then answer the questions that follow. Martha is a 48-year-old Aboriginal woman living in a remote community in South Australia. Martha has smoked sin Martha has had chronic cough for the last four months. Her chest aches. Because of once she was 14. She also has an alcohol addiction. her location, however, Martha has not received medical treatment Martha also feels uncomfortable around nurses and doctors who are not from Aboriginal backgrounds. She has difficuities communicating in English, are does not like being around white people. 1. Identify two diverse or complex issues or events that may have impacted Martha's current situation 2. Identify two current social, political or economic issues or events that may impact Martha's ability to access health services. 3. Explain how the impact of diversity practices and experiences may impact Martha's behaviour, relationships, perception and social expectations of others. 4) Imagine you are supporting Martha. Use a reflective cycle to determine how you could support her.

Case Study 2 Read the case study, then answer the questions that follow. Meg is addicted to heroin and has been recently been in hospital with liver fallure. Her rehabilitation includes methadone treatment, as well as frequent drug and alcohol counselling support in both individual and group sessions. Meg has progressed well with rehabilitation and is looking forward to getting back into the workforce. She also wants to try and work things out with her ex-fiance, Rodney. However, Meg finds it difficult reforming friendships and rekindling her previous relationships. Friends and family felt abandoned by Meg, and disappointed in her behaviour: They feel like she is unwilling to change. Employers are also concerned about Meg's health status. They feel her time out of employment will affect her ability to work well, and Meg feels like the employers don't trust her. 1) What marginalises Meg from society, and how does this marginalisation impact Meg? 2) What are the protective factors that prevent Meg from experiencing further mental, emotional and physical health issues? 3) If you were supporting Meg, what would your rights and responsibilities be? 4) How could Meg's rights be supported?

Case Study 3 Read the case study, then answer the questions that follow. Aaron works in a day program that support younger people with disabilties. The service is based in metropolitan Sydney, and individuals come from a range of cultural backgrounds, Such as Korean, Chinese, Indonesian, Sudanese and New Zealand. Many of the people Aaron supports are Musim. Aaron is planning a schedule of activities to suit the range of abilities, as well as cultural needs in the group. 1) How can Aaron show respect for the diversity in the group? 2) How can Aaron include all members of the group in the activities?

Case Study 4 Read the case study, then answer the questions that follow. Antonis is an 80-year-old Greek man living in supported accommodation. Antonis is generally very friendly with staff and has a good rapport with support workers, Lately, several staff members have found Antonis to be particularly gruff, and unwelcoming. He even raised his voice at one staff member, who was helping him shower. Edith, his supervisor, organises for the assessment team to observe Antonis in his environment, and make an assessment. The assessment demonstrates that Antonis may have had a minor stroke, which has affected Antonis' memory and moods. 1) What issues might be affecting communication between staff and Antonis? 2) How could staff address these issues to improve the situation? 3) How might diversity issues impact Antonis situation? 4) Who could provide assistance in this situation?