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Canadian Employees described their Filipino boss's low-trust approach to management as unbearable and suspicious behavior. The Canadians went on saying that, the Filipino boss was
Canadian Employees described their Filipino boss's low-trust approach to management as unbearable and suspicious behavior. The Canadians went on saying that, the Filipino boss was constantly looking over their shoulders, checking their work, attitudes and punctuality. As a result, the employees began to slow down work; however their boss' understanding was that they were being lazy. Discuss the case by relating your arguments to the following points/questions. a) Discuss the causes for the misunderstanding of both sides and relate the situation to one or two of the theories you have been exposed to in your readings. b) Can both (the boss and employees) effectively work in such environment? c) If you were hired to help bring harmony and better communication in the organizations, what steps would you take? d) Should the Canadian employees adapt to the Filipino's culture or should the Filipino manager be accommodative to the Canadian culture in order to create efficiency in the work place? Consider that the business operation is in Canada. e) To what extent can McGregor's Theory "X" and "Y" explain the problem of the case? (Adler, 2008, p 46)
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