Carine, Workplace civility is the term used to describe how people should treat their coworkers with respect and courtesy. Organizations may develop methods to promote civility by identifying what causes it and using a preventative rather than merely reactive approaches (Peng, 2023). Your example of workplace incivility is unfortunately common. Having a senior staff member being disrespectful to the newer staff is not acceptable. In this instance, it might seem helpful to introduce creative approaches to caregiving, enhance the quality of nursing education, and teach communication skills in in-service training programs (Abdollahzadeh, 2017). Respectful behavior should be modeled by senior staff members in their interactions with superiors, subordinates, and coworkers.. provide a response with references including doi