Carla is from Argentina. She migrated to Australia 8 years ago. Carla has just joined your organisation (a community support service) and works in HR. Carla speaks Spanish and English but admits that she sometimes struggles with English. This is especially true when somebody has a strong Australian accent, uses slang, or when in the office, and people use a lot of jargon; this is further exacerbated when on the telephone!

1. Introduce yourself to Carla; your name, role, and time with the company.?

2. Tell Carla what an average day for you is; explain precisely what you do and

who your work closely with.

3. As Carla is new to the organisation, invite Carla out for a team bonding

activity. Explain what you are doing, when, and who will be there.?