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Carly Page is appointed as the human resource manager of Clothing 4 U. She is responsible for recruitment, selection and placement of all personnel. Prior

Carly Page is appointed as the human resource manager of Clothing 4 U. She is responsible for recruitment, selection and placement of all personnel. Prior to Carlys arrival almost every aspect of the human resourcing department was done by an external service provider, from the beginning to the end. The only involvement Carlys organisation had was to flag a vacancy, conduct an interview, and facilitate the final on-boarding. This is to change. It has been decided that the human resourcing function will be in-sourced. The main business reasons for this were to have greater control over the quality of talent entering the organisation, reducing cost, and to conduct workforce planning more effectively. Carly captured these thoughts in a proposal to the head of HR on how to build human resourcing internally:

Proposal: Creating an internal human resourcing function

Resourcing General:

  • Policy creation and publication
  • Implementation of best practice processes and procedures providing management with tools and templates
  • Linking Resourcing process to HR system
  • Training sessions for management and resourcing assistants.

External Recruitment:

  • Utilising professional networks such as LinkedIn and on-line recruitment sites as sources
  • Careers link on company web-site advertising vacancies
  • Internet portal for online applications
  • Establishing a referral network
  • Selective use of specialised recruitment agencies
  • Selective use of industry publications.

Internal Recruitment:

  • Company website
  • E-mail updates & advertisements
  • Talent and succession pools
  • Company e-newsletter
  • Company coffee shop sessions.

Selection:

  • Adoption of outcomes-based interviewing structures
  • Cleaning of all job specifications used in recruiting
  • Producing interview packs aligned with job specific outcomes required
  • Training of all assessors including management and HR consultants
  • Developing evaluation and recommendation matrix.

The HR director complimented Carly on developing a good first discussion document. The MD e-mailed one comment:

Are you intending to give more work to managers who are overloaded as it is? Isnt resourcing HRs job?

Questions refer to pp. 364 to 373

  1. What are the strengths in Carlys proposal and why?

  1. What does the proposal lack and why?

  1. What could Carly do to perform employee placement effectively (not sited in proposal)?

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