Carol County Hospital $($CCH$)$ is a private, not$-$for$-$profit acute$-$care hospital located in a medium$-$sized market. It is a $75-$year$-$old corporation, offering full$-$service care, including general medical, emergency, and general surgical, with special emphasis on oncology, cardiac, obstetrical, and rehabilitation treatment and care. The following table summarizes CCH$$s employee relations indicators, which can be used to assess how well the organization manages its interactions with staff members. $201220132014$ COmPARATIvE DATA EmPLOYEE RELATIONS INDICATORS

Turnover rate $14\%22\%26\%12\%$ Absence rate $5\%7\%12\%10\%$

vacancy rate $8\%18\%20\%10\%$ Discrimination charges $2\%8\%12\%$ n$/$a OSHA complaints $21214$ n$/$a EmPLOYEE ASSISTANCE REFERRALS Drug$/$alcohol $607510070$

Career stress $30355030$

Other $20302050$

Totals $110140170150$

$1)$ Assess CCH$\text{'}$s employee relations program. What statistics have you consindered in your assessment?

$2)$ what HR metrics are importatnt to consider in asssessing any $($potential$)$ employee relations issues?