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Carol is delivering a bad-news message to her manager, who prefers that all messages be delivered directly. She needs to inform him that the budget
Carol is delivering a bad-news message to her manager, who prefers that all messages be delivered directly. She needs to inform him that the budget analysis he requested won't be ready on time. The analysis was due at the end of this week; however, she won't have it ready until next week at the earliest. Which is the best opening paragraph for the message? The budget analysis is going to be late by a week. Because the April numbers were late coming in from several departments, the budget analysis you requested will be completed early next week. Everything we do here at ACE Supply is important and done with an appreciation for perfection. You and I both recognize the importance of upholding these standards
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