Caroline's manager never forgets to tell them on their weekly meeting how far or near they are in hitting their quota. Included in their weekly agenda is each rep's number of sales to determine what their weaknesses are and strengths. Sometimes her supervisor gives those tips and advice on what the best approach would be on each of their calls. Her supervisor also gives encouragement especially to the bottom sellers of the team. Select one: a. Participation by sales personnel in quota setting b. Ease of understanding and administering c. Keeping sales personnel informed d. Need for continuous managerial control