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Carolyn, you are the best facilitator we have. Can you help me to create a discussion guide for my focus group? This is a soft
Carolyn, you are the best facilitator we have. Can you help me to create a discussion guide for my focus group?" This is a soft influence tactic, known as Multiple Choice pressure. coalition tactics. legitimating tactics. exchange. ingratiation
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BPM - Driving Innovation In A Digital World
Authors: Jan Vom Brocke, Theresa Schmiedel
1st Edition
3319144308, 9783319144306
