Carpet cleaning case study. The manager of the Stanley Steemer carpet cleaning company needs a quarterly forecast of the number of customers expected next year. The carpet cleaning business is seasonal, with a peak in the third quarter and a trough in the first quarter. The manager wants to forecast customer demand for each quarter of year 5 , based on an estimate of total year 5 demand of 4000 customers. The table on the following slides shows the quarterly demand data from the past 4 years along with the calculation of the seasonal factor for each quarter. What is the average seasonal factor for Quarter 1 (round to three decimals) Due to the carpet cleaning case study What is the average seasonal factor for Quarter 2 (round to three decimals) Question 20 Due to the carpet cleaning case study Given the average seasonal factor of 0.498 for Quarter 4 , what is the projected demand forecast for Quarter 4 in the 5 th year? Due to the carpet cleaning case study The management revised the total estimate for year 5 demand to 3000 customers. With an average seasonal factor of 2.0 for Quarter 3, what is the anticipated demand forecast for Quarter 3 in the 5th year